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Responsible Gaming

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Enabling Technologies for Financial Services

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Responsible Gaming Solution

As the expansion of the internet has made gambling incredibly accessible to everyone through online betting platforms and games of chance, the number of lives negatively affected by gambling has also increased.

The Challenge
Gambling/gaming regulators are becoming more conscious of their role in managing the social and criminal risks of the industry. To regulate and mitigate negative effects, many jurisdictions through their regulators are imposing tighter controls on player onboarding and player behavior, as well as ongoing verification processes.
Current gaming/gambling regulations in EU member states mandate that it is the gambling operator’s legal responsibility to minimize the risk as much as possible for players. Therefore, gambling/gaming businesses have a legal obligation to keep an audit trail of all customers interactions, affordability checks, reality checks, otherwise, they risk receiving a bad reputation and severe fines from the regulator which will often go into millions of euros.

The Solution
CubeIQ provides gaming/gambling organizations with sophisticated tools to assist them to implement the regulatory framework and apply responsible gaming principles in such a way that organizations remain fully compliant while giving top priority to customers’ well-being.

The Benefits
CubeIQ Responsible Gaming platform for the gambling/gamining industry:
  • Monitors of thousands of transactions per minute in real-time and send alerts on potential problematic playing patterns.
  • Rules engine automatically compute running values and statistics to define complex scenarios for early detection.
  • Segments players according to income and keep tabs on when a player is spending beyond their means
  • Reduces false positives by using an AI module which acts as filter allowing organizations to prioritize on activities that have the highest probability of being actually illicit or problematic.
  • Highlights when a customer’s activity is starting to become problematic and alert the monitoring team in real-time.

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For additional information on CubeIQ please visit

HQ: 78 Vyzantiou & Vithinia's St., 14234, Nea Ionia, Athens, Greece.
Tel:  (+30)-210-9530-242
Fax: (+30)-210-6255-672
General Inquiries: info[at]cubeiq[dot]gr
Sales: sales[at]cubeiq[dot]gr
Technical Support: support[at]cubeiq[dot]gr
Human resources: hr[at]cubeiq[dot]gr

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CubeIQ Limited
CubeIQ Limited is an IT company specialized in Business Process Re-engineering, focused in the Banking and Electronic Transaction Processing Market. Our leading-edge software solutions can transform  business processes in a more efficient, more productive and cost saving way.   
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